Managing Director, Bold Insight, Co-founder UXalliance

“Voice UI: forget everything you know about UI Design”

Mobile is out. Voice is in. Companies are now starting to talk about ‘Voice First’ in design, rather than ‘Mobile First’. But voice represents a new medium, a new channel, for most designers.
Voice interactions are the most practiced and most nuanced ways in which people interact with each other. And we, as people, bring

these expectations to voice-enabled user interfaces.
Design for the screen is inherently more defined and constrained than designing for voice interaction.
In this talk Bob will explore some of the ways that designers need to think differently about voice (vis-à-vis screens) to deliver successful user experiences.


Robert (Bob) has more than 25 years of experience in UX research.
He co-owned the largest UX firm in the US and helped found the first international network of UX consulting firms, which has grown to 25 countries.
With a passion for global user research, Bob edited The Handbook of Global User Research.
He has written standards for voice and graphical user interfaces, he holds several patents, and he has published dozens of technical and industry articles. He lectures frequently on the latest trends in UX research.
Bob holds a PhD in Cognitive and Experimental Psychology from the University of Illinois, Urbana-Champaign.